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FAQ

Please see below some of Frequently Asked Questions by our clients, still if you feel there’s any help you need – don’t hesitate to ask us.

We try to price low shipping to just cover our costs. Your shipping cost is based on the weight of the products in your order and your geographic distance. The price will be provided to you before you confirm your order. Please see our detailed Shipping Information page for more information.

As soon as Courier Company picks up your package and enters it into their system, they will send you an email with your tracking number. With this number, you can follow the progress of your package.

  • Credit / Debit Cards
  • PAYPAL
  • Offline Payments (Bank Transfer)

We currently accept Visa, MasterCard debit/credit card payments through a secure payment system 2Checkout. All the transactions processing is done in SSL Secured environment. We also accept payments through Western Union and Money Express from all over the world.

Orders are shipped within 3-7 business days of your placement of order, depending on the stock inventory. It takes 3-7 business days for the order to be delivered within AU, US and UK and 7-11 business days for orders to be delivered in rest of the world in normal circumstances after the shipment has been dispatched from our premises. Usually, the order is delivered earlier and we try the fastest way possible.